Hard to access the information in the healthcare system? I See! – an innovative touch-screen information board for pediatric hospitals

“Hard to access the information in the healthcare system? I See! – an innovative touch-screen information board for pediatric hospitals,” Rung-Yu Tseng, Kevin Chuang, Kristin Hermann, Jon Koehler, Ellen Yi-Luen Do, in 2011 IEEE International Conference on 
Pervasive Computing and Communications Workshops (PERCOM Workshops), 21-25 March 2011, 
376-379, Seattle, WA, USA 


Find paper at doi> 10.1109/percomw.2011.5766910 or http://dx.doi.org/10.1109/PERCOMW.2011.5766910 or download from IEEE-Tseng-05766910

Citation Info:

Rung-Yu Tseng ; Chuang, Kevin ; Hermann, Kristin ; Koehler, Jon ; Ellen Yi-Luen Do ;
College of Architecture, Georgia Institute of Technology, Atlanta, 30332, USA

This paper appears in: Pervasive Computing and Communications Workshops (PERCOM Workshops), 2011 IEEE International Conference on
Issue Date : 21-25 March 2011
On page(s): 376
E-ISBN : 978-1-61284-936-2
Print ISBN: 978-1-61284-938-6
Digital Object Identifier : 10.1109/PERCOMW.2011.5766910
Date of Current Version : 12 May 2011

ABSTRACT

Confusion, frustration and anxiety are caused by the ineffective communication in healthcare system. Patients and family members usually have a hard time to acquire necessary information in hospitals. The healthcare literacy, a wide range of patient-age population, and the text-only teaching sheets are important factors to block the communication. Therefore, the proposed work presents an innovative information board that is designed specifically for current pediatric healthcare environment to deliver messages more effectively through a fun and interactive approach. The I See! System carries four goals: Inform, Set expectation, Educate and Ease Anxiety (I.S.E.E). The innovative I See! System achieves these goals through categories, such as introduction video clip, interactive games, key words section and parents’ place. Using different sections in the module, patients and families can engage more effectively in medical procedures. The distinguishing features in I See! module are Age-Adaptable, Audio-Visual, Multi-Lingual, Multi-Sensory, Interactive and Procedural. In addition, this module is a mobile, touch-screen and web-based appliance to prepare patients and families well to take the examinations in hospitals. Lastly, this work also discusses how the information in healthcare system could be delivered to patients and families more efficiently.

INDEX TERMS
Author Keywords
children healthcare system , information board , pediatric hospital



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